BALANCED SCORECARD MASTERCLASS

18 – 21 March 2025
8AM – 5PM

Facilitated by Dr Choolwe M Choolwe

About The Masterclass

From Strategy to Execution: Mastering Performance Management

Many organizations invest heavily in strategic planning and performance management systems, yet only 5% successfully execute their strategies. Why? The missing link is effective implementation.

The Balanced Scorecard framework provides a proven approach to bridging this gap—ensuring that daily operations align with overarching goals. Over the past two decades, it has become the leading method for turning strategy into measurable success.

Don’t just plan—execute with impact. Register now and take your leadership to the next level!

What You Will Learn

Understanding the Balanced Scorecard

Learn why a Balanced Scorecard is essential for aligning organizational goals with measurable outcomes. Explore the cause-and-effect relationships and the four key perspectives—Financial, Customer, Internal Processes, and Learning & Growth.

Grasping the Balanced Scorecard

Discover why the Balanced Scorecard is a vital tool for aligning organizational objectives with measurable outcomes. Examine how cause-and-effect relationships are established across its four main perspectives—Financial, Customer, Internal Processes, and Learning & Growth.
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Strategic Alignment

Translate strategy into actionable objectives with strategy maps, and set measurable targets. Learn how to align business units, functions, and support systems with the organization's overall strategy.

Achieving Strategic Alignment

Learn how to convert strategy into practical objectives with strategy maps and set measurable benchmarks. Understand the process of aligning business units, departments, and support systems with the broader organizational strategy.
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Implementation & Management

Understand the process of developing and implementing a Balanced Scorecard, aligning incentives and resources with strategic goals, and managing change to sustain long-term success.

Implementation & Management

Focus on the step-by-step process of developing and rolling out a Balanced Scorecard. Discuss the importance of aligning employee incentives, allocating resources, and managing organizational change to ensure long-term success. Include best practices and potential challenges to give your audience a practical guide to implementation.
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Trusted by Leading Brands

See who we’ve had the pleasure of working with and delivering exceptional results.

About the Course Facilitator

Dr. Choolwe M. Choolwe

Dr. Choolwe M Choolwe is the Managing Consultant of Success Practitioners and a distinguished expert in Leadership, Strategy, Performance Management, and people solutions. With over two decades of experience, he has consulted for over 250 organizations, including governments, international organizations, corporate entities, and countless executive coaching clients. As a John C. Maxwell Certified Leadership and Management Speaker, Trainer, Mentor, and Coach, Dr. Choolwe holds the prestigious Executive Director Level License, the highest level in the Maxwell Leadership Team. His extensive background, from unionism under ZUFIAW to management across various industries, enables him to integrate leadership perspectives from the shopfloor to the C-suite. This earned him recognition for his contribution to leadership by Emmanuel Christian University International in Bloemfontein, South Africa, in February 2023, when he was awarded an Honorary Professorship in Theology and Leadership. In addition, he is an accredited member and trainer for the Institute of Directors of Zambia (IoDZ) as well as the Zambia Institute of Human Resource Management (ZIHRM), underscoring his unwavering value for professionalism.

As a Balanced Scorecard Expert, Dr. Choolwe holds a triple certification by UNZA, California State University, and the Balanced Scorecard Institute in the use of the BSC framework in Strategy Formulation, Execution, and Performance Management, which has elevated his ability to align strategic objectives with performance metrics, driving significant organizational improvement and growth.

Dr. Choolwe’s expertise is amplified by his qualifications, which include a Doctor of Business Administration (DBA) candidacy from Heriot-Watt University for completion by December 2024, a Doctor of Ministry (DMin) in Organizational Leadership from Team Impact University, USA, and an MBA from Heriot-Watt University – Edinburgh Business School, UK. Additionally, he holds a Bachelor of Business Administration from The Copperbelt University in Kitwe, Zambia.

Furthermore, Dr. Choolwe is a gazetted Public Prosecutor, a trained Diplomat under the Zambia Institute of Diplomacy and International Studies, as well as a sought-after speaker both locally and internationally. His reputation as an ardent speaker is a testament to his innate ability to inspire, motivate, and guide individuals and teams. His exceptional communication and presentation skills contribute to effective knowledge dissemination and active engagement during training sessions.

He is also the Founder and President of the Gospel Envoys Church, which has over 232 branches, including churches and Gospel Envoys Students Fellowships in colleges and universities across Zambia and beyond. His role in founding and expanding Gospel Envoys Church underscores his dedication to strategic leadership and his capacity to lead and cultivate growth effectively.

Your Investment

Take advantage of our Early Bird discount—available until March 10th, 2025!

EARLY BIRD

K 10500
  • Refreshments
  • Certification
  • Course Materials

STANDARD RATE

K 15000
  • Refreshments
  • Certification
  • Course Materials

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